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Shipping Policy

Last updated: August 2026

MAGICPOK ships TCG products to customers worldwide.

We take particular care when packaging collectible products to help ensure that booster boxes, collection boxes, cards and other sealed products arrive safely.

International Shipping

We offer international shipping to supported destinations across Europe, North America, South America, Asia, Oceania and other regions where delivery is available.

Available shipping methods and prices are displayed at checkout.

Estimated Delivery Times

Once your order has been dispatched, our approximate delivery times are:

Europe: approximately 3 business days
North & South America: approximately 3 business days
Asia: approximately 5 business days
Oceania: approximately 5 business days

These are estimated transit times and not guaranteed delivery times.

Processing time before dispatch may apply and will be indicated where relevant.

Pre-Order Shipping

Pre-order products are dispatched according to their scheduled release or shipping date shown on the relevant product page.

When your MAGICPOK pre-order is confirmed, your purchased quantity is reserved from our allocated stock.

Manufacturer or distributor release dates may occasionally change. In such circumstances, the dispatch date may be adjusted accordingly.

If your order contains both available products and pre-order products, the entire order may be shipped together once all products are available unless otherwise stated or arranged.

Tracking

Where tracking is included with the selected shipping method, customers will receive tracking information after dispatch.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Customs, Import Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees or other charges imposed by the destination country.

Unless explicitly stated otherwise at checkout, these charges are not included in the purchase price and remain the responsibility of the recipient.

Customs processing may also affect delivery times.

Incorrect Addresses

Customers are responsible for providing complete and accurate shipping information.

Please contact support@magicpok.com immediately if you notice an error in your delivery address.

Once an order has been dispatched, we cannot guarantee that the carrier will be able to modify the delivery address.

Lost or Damaged Parcels

If your parcel appears to be lost or arrives visibly damaged, contact us as soon as possible at support@magicpok.com with your order number and any relevant photographs.

We will review the situation and assist with the carrier investigation or provide another appropriate remedy where applicable.

Contact

For shipping enquiries: